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Studio Manager Job Description Studio Managers are responsible for meeting studio sales goals, membership renewals, and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first-time customers), and securing member referrals. Under the management of a Regional Manager. Studio Managers must exemplify leadership qualities in all areas of the business. Studio Managers must have the ability to build lasting relationships with prospective and current members to build a strong ambassadorship and retain members. The Studio Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience. REQUIREMENTS:
2+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Reps in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software. DUTIES
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Demo class
Membership sales
Manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Supervise Sales Representatives
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Any other duties as assigned COMPENSATION & BENEFITS:
This position offers a very competitive base salary; based on experience & performance
Commission and Bonus paid, based on performace
Unlimited growth potential within the company.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Wellness and Fitness Services
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